FAQ
Popular Questions
Got Questions? We’ve Got Answers!
Do you offer international shipping?
Yes! We ship globally, so no matter where you are, you can enjoy our products. Shipping times and costs vary by location, and you'll be able to track your order every step of the way.
Can I return or exchange an item?
Absolutely! If you’re not 100% happy with your purchase, we offer a hassle-free return and exchange policy. Returns are accepted within 14 days of receipt. Items must be unused, unworn, and in original packaging. Please visit our Returns page for full instructions.
How can I track my order?
Once your order is shipped, you’ll receive an email with tracking information. You can also track your order through your Monimotion account under the "Order History" section.
Do you offer gift cards?
Yes, we offer digital gift cards that can be used on any product on our website. They make the perfect gift for fitness enthusiasts!
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. Your payment is securely processed to ensure your information is safe.
How can I get in touch with customer service?
You can reach our customer service team by visiting our Contact page, where you can send an email. We’re here to help with any questions, returns, or general inquiries!
Are your products eco-friendly?
We are committed to sustainability and making responsible choices. Many of our products are made from eco-friendly materials, and we’re continuously working to reduce our environmental impact.
Can I change or cancel my order after placing it?
Orders are processed quickly to ensure fast shipping, so we cannot guarantee changes or cancellations once your order is placed. However, if there’s an issue, reach out to our customer service team, and we'll do our best to assist you.