Effective Date: May 01, 2025

At Monimotion, your privacy and the protection of your personal information are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or engage with us online.

By using our website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

• When You Visit or Browse: IP address, browser type, device information, and usage data (via cookies and analytics tools)
• When You Make a Purchase or Create an Account: Full name, email address, shipping and billing addresses, phone number, and payment information (processed securely via Shopify or third-party payment providers)
• When You Interact With Us: Customer service inquiries, responses to surveys or marketing campaigns, social media interactions or tagged content

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send order confirmations, shipping updates, and customer service emails
• Improve your shopping experience and personalize content
• Provide support and respond to inquiries
• Send marketing communications (if you've opted in)
• Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We only share your personal information with trusted third parties necessary to operate our business, such as:

• Shopify (our eCommerce platform)
• Payment providers (e.g., PayPal, Shopify Payments, Apple Pay)
• Shipping partners (e.g., USPS, FedEx, DHL)
• Marketing and analytics tools (e.g., Google Analytics, Klaviyo)

We do not sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential site features
• Remember your preferences
• Analyze site performance
• Deliver relevant ads

You can manage cookie preferences through your browser settings. By using our site, you consent to our use of cookies.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request that we correct or delete your information
• Object to or restrict certain types of data use
• Withdraw consent for marketing emails at any time

To exercise your rights or request deletion of your data, contact us at support@monimotion.com.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. All payments are securely processed through encrypted platforms, and we do not store full credit card details.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

8. Children's Privacy

Monimotion does not knowingly collect or solicit personal information from individuals under the age of 16. If we become aware that we’ve collected information from a child, we will take immediate steps to delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date" at the top.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Monimotion Support
Email: support@monimotion.com